Monday, February 27, 2012

Technology Plan Objectives - Searight - Step 4


Technology Plan Objectives
STEP 4: 

1.         Recognize the related legislatures and regulations to support the needs from your
institution.

The Texas Higher Education Coordinating Board developed a strategic plan that gives direction to Community Colleges (THECB, 2009).


This strategic plan has recommendations for community colleges and how they should enhance and utilize technology to enhance the community college mission.  As a community college, we have also developed local policies to help direct the college in how we utilize local tax dollars to enhance instructional and administrative technology (MCC, 2011).  McLennan Community College is also accredited by the Southern Association of Colleges and Schools (SACS, 2006) .  This organization also coordinated efforts to develop quality enhancement plans that may or may not include technology enhancements.  

2.         Develop the objectives for the school technology plan based on the needs from your
institution.

Goals:
McLennan Community College has an integrated state-of-the-art information technology environment to:

1.     Improve Student Learning with technology resources
Improve student learning through instructional technology.

2.     Improve institutional decision-making
Improve decision making by increasing access to valid and reliable institutional data.

3.     Improve Instructional and Administrative technology access
Improve access to software, hardware, and network resources.

4.     Improve technology customer support systems
Provide 24/7 technology support for the McLennan Community College user community. Develop online support and professional development resources for student, faculty, and staff.

Objectives:
A.    Provide faculty and staff with training, support and access to technology resources (including local computer technical support) to enhance teaching and learning activities and student support services. (1), (3)
B.    Provide secure, reliable, timely data in a format that can easily be accessed and analyzed by faculty, administrators, and staff. (2), (3), (4)
C.    Provide students with efficient and intuitive online support services. These services will be available to students 24/7 from anywhere. Emphasis will be placed on student self–service. (3), (4)
D.    Develop a stable, long-term plan and funding source to meet the ongoing need for renewing and upgrading technology resources in campus computer laboratories and for faculty, staff and administrative functions. (1), (2), (3), (4)
E.     Utilize technology to ensure that the campus is a safe and secure environment. (3)
F.     Facilitate communications with students, faculty, staff, alumni and the general public. (3)
G.    Include campus technology needs as an integral part of the campus planning and budgeting process. (1), (2), (3), (4)
H.    Provide the network infrastructure to support and enhance instruction and the College’s administrative services. (1), (2), (3), (4)
I.       Maintain a vital Technology Advisory Committee (TAC) as defined in the College’s Shared Governance Structure. (1), (2), (3), (4)
J.      Monitor educational trends and related research, evaluate emerging hardware and software tools, continue to assess faculty needs, and track student technology trends. (1), (2), (3), (4)
K.    Develop a website that is functional, intuitive, and supportive to the college’s diverse student population and will assist students in becoming independent information seekers. (1), (2), (3), (4)
L.     Ensure faculty and staff have a means for requesting technology for instruction or administrative functions as a part of the annual development of the College’s requested and required technology budgets. (1), (2), (3), (4)
M.   Maintain data integrity and provide a reliable system for storing and retrieving institutional data. (1), (2), (3), (4)

Philosophy:
McLennan Community College benefits from an institutional culture that encourages and respects the opportunities and solutions available in technology and online instruction.

Core values:
·       Technology resources should be delivered to enhance and simplify instructional and administrative processes.
·       Students, faculty and staff should have access to the best and appropriate level of technology that’s available.
·       Technology serves a supporting role in facilitating the educational processes led by the instructional divisions.
·       There should be an appropriate and planned, cost effective acquisition and allocation of technology.
·       Resources that support the infrastructure, hardware, software and development of students, faculty, and staff in order to maximize the potential benefit of our technology resources.
·       Being a data driven institution will require that we continually develop leading edge technology solutions.

3.         Identify the objective for each area of Technology, Funding, and Management.  Provide
the needed elements for each objective to make sure that it’s measurable.

Technology:

A.    Provide faculty and staff with training, support and access to technology resources (including local computer technical support) to enhance teaching and learning activities and student support services. (1), (3)
B.    Provide secure, reliable, timely data in a format that can easily be accessed and
analyzed by faculty, administrators, and staff. (2), (3), (4)
C.    Provide students with efficient and intuitive online support services. These services will be available to students 24/7 from anywhere. Emphasis will be placed on student self–service. (3), (4)
D.    Develop a stable, long-term plan and funding source to meet the ongoing need for
renewing and upgrading technology resources in campus computer laboratories and for faculty, staff and administrative functions. (1), (2), (3), (4)
E.     Utilize technology to ensure that the campus is a safe and secure environment. (3)
F.     Facilitate communications with students, faculty, staff, alumni and the general public. (3)
G.    Include campus technology needs as an integral part of the campus planning and
budgeting process. (1), (2), (3), (4)
H.    Provide the network infrastructure to support and enhance instruction and the
College’s administrative services. (1), (2), (3), (4)
I.       Maintain a vital Technology Advisory Committee (TAC) as defined in the College’s Shared Governance Structure. (1), (2), (3), (4)
J.      Monitor educational trends and related research, evaluate emerging hardware and software tools, continue to assess faculty needs, and track student technology trends. (1), (2), (3), (4)
K.    Develop a website that is functional, intuitive, and supportive to the college’s diverse student population and will assist students in becoming independent information seekers. (1), (2), (3), (4)
L.     Ensure faculty and staff have a means for requesting technology for instruction or administrative functions as a part of the annual development of the College’s requested and required technology budgets. (1), (2), (3), (4)
M.   Maintain data integrity and provide a reliable system for storing and retrieving institutional data. (1), (2), (3), (4)

Funding:

D.  Develop a stable, long-term plan and funding source to meet the ongoing need for renewing and upgrading technology resources in campus computer laboratories and for faculty, staff and administrative functions. (1), (2), (3), (4)
G.    Include campus technology needs as an integral part of the campus planning and budgeting process. (1), (2), (3), (4)
L.   Ensure faculty and staff have a means for requesting technology for instruction or administrative functions as a part of the annual development of the College’s requested and required technology budgets. (1), (2), (3), (4)

Management:

B.    Provide secure, reliable, timely data in a format that can easily be accessed and analyzed by faculty, administrators, and staff. (2), (3), (4)
D.    Facilitate communications with students, faculty, staff, alumni and the general public. (3)
E.     Include campus technology needs as an integral part of the campus planning and
budgeting process. (1), (2), (3), (4)
N.    Maintain a vital Technology Advisory Committee (TAC) as defined in the College’s Shared Governance Structure. (1), (2), (3), (4)
O.    Ensure faculty and staff have a means for requesting technology for instruction or administrative functions as a part of the annual development of the College’s requested and required technology budgets. (1), (2), (3), (4)
P.     Maintain data integrity and provide a reliable system for storing and retrieving institutional data. (1), (2), (3), (4)


References:

MCC. (2011, February 21). Policies and procedures. Retrieved from
http://www.mclennan.edu/publications/policies/E-XXVI.pdf

SACS. (2006). Southern association of colleges and schools. Retrieved from
http://www.sacs.org/

THECB. (2009). Strategic plan for texas public community colleges 2009 - 2013. Retrieved from
http://www.thecb.state.tx.us/reports/PDF/1581.PDF

5 comments:

  1. Mike,
    What current funding for support staff does McLennon have? I noticed that you had set an objective of supplying to faculty, staff, and students 24/7 support and I was wondering what prediction you see as expenses for this goal?

    Deborah

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    Replies
    1. The Information Technology Budget supports 4 part-time employees and 4 work-study students to help with help desk and basic service calls. All of these employees are students that we continue to train and develop. We try very hard to find student within the Computer Science program. Part-timers work 19 hours per week and work-study students work 15 hours. Federal funds support the work-study salaries and my regular budget support the part-timers. We rely a great deal on these positions.

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    2. This comment has been removed by the author.

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    3. Mike,

      I'd be interested in knowing how you manage to recruit Computer Science students to work in the Help Desk. We run into an issue where most of those students do not want to work at the help desk but rather in the tech shop where it's more hands on.

      According to the Long Range Plan for Technology (2006), it's critical to have a technical support system that is reliable and provides rapid responses. Therefore, I'm also interested in your training strategies for these students. I'm always on the lookout for ideas to ensure that our students are able to provide such services.

      Long-range Plan for Technology 2006-2020. (2006). Retrieved on February 1, 2012 from the Texas Education Agency website at http://www.tea.state.tx.us/index2.aspx?id=5082&menu_id=2147483665

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  2. Mike, please elaborate more for each question.
    Question 1: Based on the needs and weaknesses you indentified in your Report I, please list the standards from the THECB to direct your proposed technology plan.

    Question 2 & 3: Each objective should include a minimum of 3 elements - targeted population, objective, and the measuring methods. Please refer to the writing format for the objective in CSTE5337. The objectives you proposed in question 2 & 3 should match with the direction of required standards in Question 1.

    Please let us know if you need some clarification for writing the objectives.

    ReplyDelete